CUSTOMER SERVICE
CONTACT US
Have questions ?
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Please check out the FAQ section. If you don't find answer to your question, feel free to email us at: admin@kreius.ca
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or fill in our contact form:
FAQs
01
Can I be the member?
This club is private club exclusive for registered dentists only at this point. If you have any concerns please email us at kreius.health@outlook.com
03
How my orders are handled ?
If you made any purchase you will be contacted based on your registered information and shipping arrangements will be made
05
Part of my order is missing
The management team at this club makes sure than every member is served with the high professionalism . If your order is missing we will work with you to locate the order or make arrangement to send you the items ordered
07
Which methods of payments can I use?
For your convenience we accept Visa, Master Card, Paypal or manual POS payment options
09
Is it safe to order online?
This is an exclusive club for the dentists across North America and we take pride in ensuring that your orders and your personal information is highly secured with us. It will not be shared with other vendors or clubs
02
Is there a membership fee?
This club is exclusively for dentists only and the basic membership is free for life
04
Can I track my order ?
Based on the agreed shipping method, you will be provided with the tracking information about your order.
06
You’ve sent me the wrong items
We will ensure that your orders are handled with high professionalism. If the items shipped are incorrect, you can return the items for free replacement
08
I forgot to use my discount code
If you have discount code you forgot to mention at checkout, please immediately contact us at kreius.health@outlook.com and we will apply the code to your order. Any credit will either be available on your next order or we will make arrangement to send you the amount
10
Delivery - How much is it and how long does it take?
We procure items from across the world at the most competitive prices. Depending on the order it can take anywhere from 1 day up to 40 days to get the item. Before your order is finalized and prior to receiving your payment, you will be provided with the delivery time and other related information.
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